A chatbot application is a web or mobile application that enables users to interact with an artificially intelligent character through text or voice. Chatbot apps enable conversations between users and bots (short for robots) to fulfill specific tasks like scheduling meetings, responding to customer service requests, or storing information about preferences.

Chatbots are similar to other task apps, such as personal assistant apps. Often, chatbots are used to interact with or perform tasks on behalf of a user. There is a wide variety of chatbot apps available today, including Facebook Messenger, Google Assistant, Siri, Alexa, Cortana, and Slack.

• A web app utilizing a chatbot that does the following: scours thumbtack.com for leads. Notifies the user when it finds leads.

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• $10,000

• 133

The best chatbot growth strategy is to provide the most value to a specific type of user. For example, a chatbot that helps users find nearby restaurants might target foodies in one area and first-time visitors in another. Chatbots that offer a high level of value to their users are more likely to form emotional connections, which results in long-term retention.

A chatbot application can face legal and logistical challenges related to the user experience. It is advised that all developers creating chatbots ensure that their app’s user experience is clear, concise, and consistent. Before launch, you will want to confirm that your chatbot can complete tasks for users in a way that encourages repeat use without causing high frustration levels. You should also consider how your chatbot performs under adverse network conditions (such as latency).

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