Once your MVP is completed, you’ll have additional wishlist features, polishing, and performance optimization needs for the rest of its lifespan.
Xperts Care is a fixed-price add-on plan that ensures that your app will continue to grow and perform smoothly once your MVP is delivered.
Xperts Care Benefits
Keep a team in place once your MVP build concludes
Fixed monthly resource allocation for predictable feature expansion
Tiered SLA for bugfixes or downtime issues
On-call support for sudden usage increases
Regular upgrades to libraries and third-party dependencies
Frequently Asked Questions
What is an MVP?
An MVP, or minimum viable product, is the first version of your product that includes just enough features to be usable by your target users. Building an MVP first is the best way to quickly get a functional product into your users' hands and collect feedback from them about what features you should add in the future.
Can I really build my MVP in 90 days?
Yes! Once we've worked with you to define the features that constitute your MVP, we will outline a 90-day engagement that ends with a finished MVP. After that engagement is finished, any additional work on your app should proceed under an Xperts Care plan.
What is project scope?
Project scope is the defined set of features and functionality required to finish a project. MVP projects usually have small scopes, while long-term product roadmaps can have large scopes that continue growing over time. It's important to arrive at a mutual understanding of your project's scope prior to commencing development.
What is variable scope?
Variable scope refers to a project scope that is intended to change during the development process to allow for maximum flexibility in your product roadmap. Xperts plans are fixed-cost, variable-scope engagements, meaning that you pay an agreed-upon amount each month, but you can move specific features into or out of active development depending on your priorities.
What is Xperts Care?
Xperts Care is a fixed-price, variable-scope plan that ensures that your app will continue to grow and perform smoothly once your MVP is delivered. If you want to continue adding new features to your app following the delivery of your MVP, then you will be best served by an Xperts Care plan.
What is Xperts Care (Support-Only)?
Xperts Care (Support-Only) is a support-only version of Xperts Care that provides access to our dedicated support team in the event that you need a bug fixed. Support-only plans do not include new feature development or ongoing maintenance of your app.
What is a bug?
A bug is a problem in your app’s code that prevents the app from performing according to the mutually agreed-upon specifications for your app build. If a feature that was previously working is now broken, or if a feature was built in a way that prevents it from functioning correctly according to the app’s documented specifications, then you can report it as a bug.
What is an SLA?
An SLA, or service level agreement, is a commitment from Xperts to provide a defined level of service for a given support request according to your Xperts Care plan. Our support SLAs are categorized according to the urgency of a given bug fix so that business-impacting bugs receive faster responses than bugs that don't impact your business.