Close
Connect with a Development Expert
Close
Get started with Xperts
1. Categories of Personal Data We Collect
We may collect the following categories of personal data, depending on how you interact with us:
Contact and identity information, such as name, company name, title, email address, phone number, mailing address, and account credentials.
Contact and identity information, such as name, company name, title, email address, phone number, mailing address, and account credentials.
Commercial and account information, such as service inquiries, project details, contract information, payment-related details, subscription status, support history, and communications preferences.
Device, usage, and technical information, such as IP address, browser type, operating system, referring pages, timestamps, log data, diagnostic data, and information about how you interact with our Services.
Communications and content, such as emails, chat messages, meeting notes, call recordings where permitted by law, uploaded files, designs, specifications, and other information you choose to provide.
Cookie and similar technology data, such as identifiers associated with analytics, session management, preferences, and site performance.
2. Sources of Personal Data
We collect personal data directly from you, automatically from your devices and use of the Services, from service providers that support our business operations, from publicly available sources, and from business partners or referral sources where permitted by law.
3. How We Use Personal Data
We may use personal data to:
provide, operate, secure, maintain, and improve the Services;
respond to inquiries, evaluate opportunities, prepare proposals, enter into and administer contracts, and provide support or client services;
communicate with you about our Services, updates, events, newsletters, and other marketing communications, subject to your choices and applicable law;
process payments, manage accounts, detect fraud, prevent abuse, troubleshoot issues, and enforce our contracts and policies;
comply with legal obligations, protect rights and safety, resolve disputes, and maintain records necessary for our business.
4. How We Disclose Personal Data
We may disclose personal data to the following categories of recipients:
service providers and contractors that help us host, secure, support, analyze, communicate, market, process payments, or otherwise operate our business;
professional advisors, such as lawyers, auditors, accountants, insurers, and financing sources;
business counterparties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction;
government authorities, regulators, courts, law enforcement, or other third parties where disclosure is required by law or reasonably necessary to protect rights, safety, or property.
5. Sales, Targeted Advertising, and Analytics
We do not sell personal data for monetary consideration.
We may use cookies, analytics tools, session technologies, and similar tools to understand site traffic, improve performance, remember preferences, and support our business operations. If we use cookies or similar technologies for targeted advertising or other activities that require notice, consent, or opt-out rights under applicable law, we will provide the required notices and choices.
6. Your Choices
You may opt out of promotional emails by using the unsubscribe link in the message or contacting us. You may still receive transactional or service-related communications.
Most browsers permit you to manage cookies through browser settings. Blocking some cookies may affect how the Services function.
If we offer SMS communications, we will provide required consent language and opt-out instructions, including the ability to reply STOP where applicable.
7. Data Retention
We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and legal records, resolve disputes, enforce agreements, comply with legal obligations, and protect our interests. Retention periods vary based on the type of information, the nature of the relationship, and legal or operational requirements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No system is perfectly secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Services are not directed to children, and we do not knowingly collect personal data from children through the Services except where permitted by law and expressly supported by the relevant service workflow. If you believe a child has provided us personal data inappropriately, please contact us so we can review and address the issue.
10. U.S. State Privacy Rights
Residents of certain states may have rights regarding their personal data, subject to applicable exemptions and verification requirements. Depending on the law that applies, these rights may include the right to know whether we process personal data, to access personal data, to correct inaccuracies, to delete personal data, to obtain a portable copy of certain personal data, and to opt out of the sale of personal data, targeted advertising, or certain profiling.
To submit a privacy rights request or appeal a request decision, contact us at support@xperts.com. We may need to verify your identity before acting on a request. Authorized agents may act on behalf of individuals where permitted by law and subject to verification.
11. Do Not Track and Similar Signals
At this time, our Services may not respond to all browser-based do not track signals. If applicable law requires recognition of a specific opt-out preference signal for certain processing activities, we will comply with that law to the extent required.
12. International Data Transfers
Our Services are intended primarily for users in the United States. If you access the Services from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate, subject to applicable legal requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be effective when posted, unless a later date is stated. If we make material changes, we will provide additional notice where required by law.
14. SMS Privacy Policy
When you provide your phone number through our website forms and opt in to receive SMS messages, Xperts collects and uses that information solely to send you relevant business communications. These may include appointment reminders, follow-up messages, responses to inquiries, and service or account-related updates you have consented to receive.
Your phone number will not be sold, shared, or rented to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our SMS communications, subject to confidentiality agreements.
Message frequency may vary. You may receive up to 10 SMS messages per week. Standard message and data rates may apply depending on your carrier and plan, including for domestic and international messages.
You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message and no further SMS communications will be sent. To resume receiving messages, reply START. For help, reply HELP or contact us directly at support@xperts.com.We retain your phone number and SMS consent records in accordance with applicable law and our standard data retention policies. If you wish to have your phone number removed from our records entirely, please contact us directly.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at support@xperts.com.
© 2026 Xperts. All rights reserved.
