A customer portal application is a web or mobile application that provides customers with an online interface for managing their accounts. Customer portal apps typically allow users to view account information, make payments, and submit requests to customer service. These applications may also include functionality for viewing password-protected files and enabling users to digitally sign documents.

Customer portal apps are similar to many other business management apps, which often have a CRM component, such as payroll management app, inventory management app, and event management app. Zendesk is the most popular customer portal application today.

• A mobile and web app like thepostage.com .The app will be a one stop shop for end of life matters, including document storage, password management, estate planning, and insurance sales/referrals. The idea is that as one is "getting their affairs in order" they will be able to use this site as a portal to host everything they need.

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A customer portal app is designed to serve as a customer service interface for different companies. In order to achieve viral growth, the best customer portal apps are those that allow customers to order products, reserve appointments and contact support staff directly from their mobile devices. The goal of a successful customer portal app is to make it more convenient for customers to do business with a company, and thus many businesses use these apps to provide customers with special discounts and/or access advanced levels of customer service.

Public sector apps can face legal and ethical risks related to the loss of service or improper use by government employees. For example, an employee might use a customer portal app to override the system that generates payouts for a given contract, defrauding the government or the contractor. A public sector app should include tools for tracking the history of all money transfers, both in-app transactions and any manual processing of payments. This will enable you to recognize fraudulent activity in real time.

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