A patient portal application is a web or mobile application that provides doctors, patients, and administrators with features to manage online health records. Patient portal applications may allow patients to create custom profiles with information such as allergies, family history, medications, and blood type. Patients can use the app to view test results and messages from their doctors, request prescription renewals from their pharmacies, organize personal documents like insurance cards and birth certificates within the app's secure storage feature (if applicable), and perform other health management tasks.

Patient portal apps are similar to other Health Care apps with patient engagement components, such as Health Care appointment reminder apps, Health Care education apps, and Health Care insurance apps. Some popular patient portal applications include MyChart and Zenefits.

• A HIPAA-compliant mental health patient portal.

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Patients can use patient portals to connect with their providers, manage their care, and view lab results. Patient portals are often used in conjunction with electronic health records (EHRs), which give patients the ability to manage their own health care from home. Patients who use patient portals tend to be more involved in managing their own care. This can help them avoid costly emergency room visits and hospitalizations. In order to encourage engagement and improve app retention, patient portal apps should include features that help users track and visualize their progress towards treatment goals. This may involve providing real-time notifications that alert users when they need medical attention or reminders about upcoming appointments. These features increase customer loyalty by helping patients achieve better health outcomes at a lower cost.

A patient portal app faces risks related to the violation of HIPAA regulations, the loss of patient data, and the provisioning of false medical information. It is important to verify that your target market has informed consent policies for the use of a patient portal app. You will also want to ensure that your app has an audit trail so that you can identify potential cases of data manipulation or abuse.

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